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SHIPPING & RETURNS

SHIPPING POLICIES

At this point I have to point out that I make all of my products myself.

That's why my delivery times are a little longer than usual.

As a mother, wife and employee, it is not always possible for me to ship all my products in a few days.

However, it can also happen that you get your products faster than you thought!

The following conditions apply:

Delivery takes place within Germany and the following countries: Albania, Belgium, Bosnia and Herzegovina, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Iceland, Italy, Kazakhstan, Mongolia, Kosovo, Croatia, Latvia, Liechtenstein , Lithuania, Luxembourg, Malta, Macedonia, Moldova, Montenegro, Netherlands, Norway, Austria, Poland, Romania, Russia, Sweden, Switzerland, Serbia, Slovakia, Slovenia, Spain, Czech Republic, Turkey, Ukraine, Hungary, Belarus.

Domestic deliveries (Germany):

I calculate the shipping costs at a flat rate of € 4.95 per order. (Free shipping from an order value of 65 €)

Deliveries throughout Europe: € 9.95 per order.

Deliveries to America: € 18.90 per order.

Unless otherwise specified in the respective offer, the delivery of the goods within Germany (Germany) takes place within 1-2 days, for foreign deliveries within 5-9 days.
Please note that there are no deliveries on Sundays and public holidays.

Accepted payment options
- PayPal
- Klarna

- WIX credit and debit card payment

- GiroPay

If you have any questions, you can find my contact details in the imprint.

RETURNS & EXCHANGES

You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform me (Loredana Lo Porto, Eichendorffstr.5b, 65239 Hochheim, phone +4917622551569) about your decision to accept this contract by means of a clear declaration (e.g. a letter sent by post, fax or email) revoke, inform. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, I have to repay all payments that I have received from you (with the exception of delivery costs) immediately and at the latest within 14 days of receipt of the goods. For this repayment I use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

I can refuse the repayment until I have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to me immediately and in any case no later than 14 days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of 14 days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Reasons for exclusion or expiry

The right of withdrawal does not apply to contracts

for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

- To Charity - Der Rosenkranz, L. Lo Porto, Eichendorffstr. 5b, 65239 Hochheim, email address: charity.derrosenkranz@gmail.com:

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) /
the provision of the following service (*)

- Ordered on (*) / received on (*)

- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only if this is communicated on paper)
- date

(*) Delete where inapplicable.


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